Web Hosting and Maintenance

We offer four levels of website maintenance packages: Basic, Standard, Pro & Plus. Designed to utilise content managment systems (CMS), all packages ensure your site is always up to date with the latest security features, content and uptime.

Our website maintenance packages can be tailored to your individual needs if you have multiple sites or require other options, get in touch to discuss your requirements.

website maintenance packages

Basic

£39Per Month
or £429 Per Year

Perfect for small and simple websites that only require system upgrades and backups

  • Website hosting (up to 2GB) *
  • Weekly backups
  • CMS & plugin updates **
  • No website support (ad-hoc hourly rate £36 per hour)
  • SSL certificate

Standard

£69Per Month
or £759 Per Year

Great for average sized websites requiring updates, backups, content updates & support

  • Website hosting (up to 5GB) *
  • Weekly backups
  • CMS & plugin updates **
  • 1 hour website support
  • (discounted rate of £30 per hour)
  • SSL certificate
  • 24/7 site monitoring
  • Phone support
  • Email support
  • Client portal

Pro

£89Per Month
or £979 Per Year

Ideal for eCommerce websites requiring frequent content updates or larger sites requiring updates, backups, content updates & support

  • Website hosting (up to 10GB) *
  • Daily backups
  • CMS & plugin updates **
  • 2 hours website support
  • (discounted rate of £25 per hour)
  • SSL certificate
  • 24/7 site monitoring
  • Phone support
  • Email support
  • Client portal
  • Site audit report

Plus

£129Per Month
or £1,419 Per Year

The perfect maintenance package for large websites and eCommerce stores

  • Website hosting (up to 20GB) *
  • Daily backups
  • CMS & plugin updates **
  • 3 hours website support
  • (discounted rate of £25 per hour)
  • SSL certificate
  • 24/7 site monitoring
  • Phone support
  • Email support
  • Client portal
  • Site audit report
  • Site performance report
  • Content Delivery Network

*In rare circumstances website hosting costs can be higher for very large websites/ecommerce stores, we will contact you should this be the case.

**Some plugins require a license for updates, these are charged additionally to the monthly fee.

About the website maintenance packages

Packages in detail

website hosting

Hosting

All websites are hosted on our UK based servers which are monitored 24/7. By limiting the number of sites we host on each server, we ensure that maximum performance and super fast performing websites.

If you prefer to keep your site hosted with your existing provider that’s fine, but if you’d like to save some costs it’s there if you’d like to use it.

website backups

Backups

To protect against unforseeable problems such as hardware failure or human error it’s essential to have regular backups of your website.

All my maintenance packages include monthly, weekly or daily backups.

If something should go wrong we can restore your site at no cost to you.

24/7 SITE MONITORING

24/7 SITE MONITORING

Things can go wrong at any time, or a temporary issue can cause outages, that’s why our Standard, Pro & Plus maintenance customers have their sites covered with 24/7 monitoring.

With 24/7 monitering alerting us to any issue arrising, it enables me to fix problems as soon as possible, without you needing to contact us.

WEBSITE SUPPORT

WEBSITE SUPPORT

Whether it’s adding blog posts, changing existing web pages, adding additional pages or image editing let us know and we’ll make changes when you need them.

If you need more time than what is included in your plan we’ll quote for it and complete changes once approved.

TELEPHONE SUPPORT

TELEPHONE SUPPORT

We welcome calls to our office mobile number and are happy to discuss any issues or requirements you may have.

Our voicemail is regularly checked and we’ll always respond to messages as quickly as we can.

EMAIL SUPPORT

EMAIL SUPPORT

Email support is usually the best way to make sure we get back to you.

We have a dedicated mail address for customers to raise issues and request help, we aim to get back to any request within 24 to 48 hours Monday to Friday.

SITE AUDIT REPORT

SITE AUDIT REPORT

For Pro and Plus customers we run a website audit each month which includes many technical factors such as broken links, missing meta titles, missing meta descriptions, image alt tags and many other factors which can affect search engine ranking.

Certain issues may be too technical without a rebuild of the site and are subject to how many issues arise, fixes may take several months but can be looked at as an additional fixed priced project if required.

CMS & PLUGIN UPDATES

CMS & PLUGIN UPDATES

The maintenance packages are designed for websites that are built upon Content Management Systems (CMS) such as Joomla, WordPress, Magento and many others.

These systems require frequent updates to ensure they receive the latest security and feature updates. All packages include this by default, it’s essential in helping to keep the website secure.

SITE PERFORMANCE REPORT

SITE PERFORMANCE REPORT

We use GT Metrix performance tool to check for performance issues such as website page loading time.

Becuase each website is unique, certain functionality may mean that we cannot improve performance without significant website changes but the report is an excellent guide to how well your site performs for visitors and search engines.